Comments on: HP dm3-1030us touchpad freeze and unresponsive after waking from sleep

By: Michael R Erb

Michael R Erb — Tue, 01 Mar 2011 23:34:37 +0000

Dan, thanks for letting me know that this is not just an HP issue. Generally I find most laptop touchpads pretty lame. I usually carry a small wireless mouse with me just so i don’t have to deal with the crappy touchpad. Apple touchpads are much better than most that I see in PC’s. Anyway, hope you can find a solution for your issues. Make sure you’ve got the latest drivers as some people have reported that has fixed the issues for them.

By: Dan A

Dan A — Tue, 01 Mar 2011 20:07:27 +0000

Thanks for the info. I have this same problem with my Acer Aspire 7736Z-4809(which also has a multi-touch pad, although it doesn’t work with most applications). The only difference is that I get the problem when I leave the computer on for a long time without using it, usually with the lid closed(I don’t use sleep mode). Perhaps it has something to do with overheating?

The solution I have been using is turning the computer off and then on again. I use hibernate and have windows 7, so it doesn’t take too long and works every time. I just disabled the ‘pinch’ multitouch option, if that doesn’t work I’ll disable all of the multitouch options, and if that doesn’t work I’ll start turning off the touchpad.

I just wanted to let you know that this issue is not limited to HP laptops, and thank you for your very helpful suggestions, I couldn’t find much else on this problem online.

By: Michael R Erb

Michael R Erb — Fri, 03 Sep 2010 01:07:05 +0000

Glad to hear of another way to deal with that problem.

By: Leslie

Leslie — Thu, 02 Sep 2010 23:08:20 +0000

If you put the computer in hibernate rather than standby it will fix the touchpad issue, and you can leave the multitouch functions on. I tried the other methods and they didn’t work for me…

By: Daya

Daya — Mon, 02 Aug 2010 03:21:04 +0000

Thank you Michael, I appreciate the information and suggestions

By: Michael R Erb

Michael R Erb — Mon, 02 Aug 2010 02:43:44 +0000

I’ve never had such a short time on a charge. I’m sure you realize that having wi-fi on and watching streaming video is one of the most demanding things you can do. That is processor intensive activity and will drain your battery quickly. You might also have a bum battery. Not quite sure. Is it still under warranty? If so maybe you can get a new battery under warranty.

By: Daya

Daya — Mon, 02 Aug 2010 00:14:01 +0000

My concern is of a different nature. Do you have any tips on conserving/extending battery life on this machine?

I use wi-fi exclusively for my online youtube surfing and on average i get about 1 hour use per charge. This has been so from day 1.

Any recommendations would be appreciated.

Thanks

By: Catherine

Catherine — Tue, 02 Feb 2010 04:26:04 +0000

There’s not enough words to express my gratitude for your suggestions and expedient reply. I’ve uploaded the F.13 and tested a couple of times. Works like a charm. Thanks again!

By: Michael R Erb

Michael R Erb — Tue, 02 Feb 2010 04:18:29 +0000

Catherine, I don’t know for sure, but I would imagine there is. Just go to HP.com click on the “Support & Drivers” link and then enter your particular computer model. You’ll quickly learn what the latest version of the BIOS is for your computer. Oh, what the heck, I’ll just do it for you and give you the link… http://bit.ly/9Fre5c It looks like in 12/2009 , BIOS version F.13 E was released for your model. So it’s probably new for you. Let me know if it solves your problems with the touchpad. From everything I’ve experienced and read elsewhere, it seems to fix the issues completely. Good luck.

By: Catherine

Catherine — Tue, 02 Feb 2010 04:09:49 +0000

Thank you so much for your suggestions. I didn’t realize this problem was so popular. I have a DM3-1044nr. Do you know if there is a bios F.22 version for it?